Frequently Asked Questions
Find answers to common questions about vehicle sourcing, inspection, payment, export procedures and international shipping from China.
Q: What types of vehicles can you supply?
EN: We supply new and used vehicles from China, including sedans, SUVs, pickups, EVs, hybrid vehicles, commercial vehicles and special-purpose vehicles. If you are looking for a specific model, please contact us with your requirements.
Q: Can you help me find a specific vehicle?
EN: Yes. Tell us the brand, model, year, quantity, budget and destination country. Our sourcing team will search for suitable vehicles through our supply network across China.
Q: Can you recommend popular vehicles for my market?
EN: Yes. If you are not sure which vehicle to choose, we can recommend popular and suitable models based on your target market, budget and business needs.
Q: Do you accept both single-unit and bulk orders?
EN: Yes. We support both single-unit purchases and bulk orders. Dealers, wholesalers and importers are welcome to contact us for long-term vehicle supply.
Q: How can I check the vehicle before buying?
EN: We can provide vehicle photos, videos and condition information before you make your decision. Video inspections can also be arranged when needed.
Q: Can I or my representative inspect the vehicle in person?
EN: Yes. You or your representative can visit our vehicle sourcing or inspection location in China to check the vehicle in person when arrangements are available.
Q: How do I reserve a vehicle?
EN: After you confirm the vehicle, an agreed deposit is required to reserve it. The specific payment terms will be confirmed before the transaction.
Q: When do you start the export procedures?
EN: China-side export procedures begin after the full payment has been received.
Q: How long does the export preparation take?
EN: The China-side export preparation and documentation process normally takes approximately 7 days after full payment is received. The actual time may vary depending on the vehicle and export requirements.
Q: What shipping methods are available?
EN: Depending on the destination, vehicle type and shipping conditions, transportation may include Ro-Ro shipping, container shipping or land transportation.
Q: Can you arrange international shipping?
EN: Yes. We can assist with international vehicle transportation and recommend a suitable shipping method based on your destination and order requirements.
Q: What quotation terms do you offer?
EN: We can provide different quotation options such as EXW, FOB or CIF depending on the destination and transaction requirements. Please contact us for a quotation based on your specific vehicle and destination.
Q: Do you provide export documents?
EN: Yes. We handle the required China-side export documentation and provide the relevant vehicle and shipping documents according to the order and export requirements.
Q: Can you handle customs clearance in my country?
EN: Import regulations and customs procedures vary by country. We handle the China-side export process, while the buyer or local importer is generally responsible for destination-country import requirements and customs clearance. We can provide the necessary export documents and related information to support the process.
Q: What information should I send when making an inquiry?
EN: Please send us the vehicle brand or model, year, quantity, budget and destination country. The more information you provide, the faster we can recommend suitable vehicles and prepare a quotation.
Still Have Questions?
Tell us what vehicle you need and where you want to ship it. Our team will help you with vehicle sourcing, quotation and export information.